Shipping Policy
Shipping Availability
The MIRARI® Cold Plasma System is currently available for shipment within the United States only.
Shipment occurs only after credential verification, payment confirmation, and GVI's written order acceptance. Shipping availability and delivery estimates are subject to:
- Product availability
- Credential verification completion
- Payment confirmation (bank wire transfer)
- Order acceptance by GVI
- Applicable distribution restrictions
Estimated Timeline
| Stage | Typical Estimated Time |
|---|---|
| Credential verification | Approximately 1 business day* |
| Invoice & payment confirmation | 1–3 business days |
| Shipping after order acceptance | 3–5 business days |
| Typical total (from order request to delivery) | 5–9 business days |
*Verification may take longer if additional documentation is required.
These are estimates only. Estimated delivery dates are not guaranteed unless expressly agreed in writing.
Shipping Delays: If GVI becomes aware that it cannot ship an accepted order within the estimated time, GVI will notify the purchaser and provide a revised shipping estimate, and the purchaser may choose to cancel the order for a full refund of any amount paid for the unshipped Product.
Shipping Method
- Carrier: FedEx, UPS and USPS
- Signature required upon delivery
- Shipment includes: MIRARI® device, accessories, Instructions for Use (IFU), serial number documentation, UDI information, and warranty registration
Shipping Costs
Shipping costs are calculated at checkout or provided on your proforma invoice based on the order weight, dimensions, delivery destination, and selected shipping method:
-
FedEx / UPS (Express & Standard Freight): Calculated based on carrier real-time rates or agreed contractual rates for secure ground and expedited delivery.
-
USPS (Priority & Express Mail): Standard flat-rate or zone-based postal pricing for eligible domestic destinations.
All shipping charges include full carrier insurance, delivery tracking, and signature confirmation requirements upon delivery. Any additional freight handling or expedited shipping fees will be itemized on your final invoice prior to payment confirmation.
Inspection Upon Delivery
Purchaser should inspect shipments promptly following delivery and notify GVI of shipping damage, shortages, or incorrect Products within five (5) business days of delivery.
International Shipping
Products purchased for the U.S. market may not be exported, re-exported, diverted, or commercially distributed outside authorized territories except in compliance with applicable laws and regulatory requirements.
Contact Support
- Email: contact@generalvibronics.com
- Address: 1615 East Warner Road, Suite 4, Tempe, AZ 85284, USA